If you’re having problems posting your photos and videos on Instagram, then it could be that there’s an issue with the service. At the time of publishing (10 May 2018) there are indeed problems at Instagram, with most reports coming from London.
Here are a few quick ways to check to see if Instagram is down.
Make sure you’re running the latest version of the app
With Instagram being almost exclusively a smartphone-based service, it’s always a good idea to check that the app is up to date before you start looking at other causes for the problems you’re having. (But it is worth checking your phone has a decent, working internet connection via Wi-Fi or 3G / 4G first.)
Android users should visit the Google Play Store and tap on the three lines in the upper left corner. In the menu that appears select My Apps & Games>Updates.
You’ll see a list of the various apps that have newer versions available. If Instagram is there be sure to tap the Update button to the right of it’s name.
iPhone users will need to open the App Store, tap on the Updates tab at the bottom of the page, then look for Instagram in the list that appears. If it’s present, tap the Update button next to its name.
Once the update is downloaded and installed, launch the app and hopefully your problem will have been fixed.
Check the Instagram Help site
If your app is up to date but you’re still having problems it’s worth checking to see if the Instagram itself is suffering any interruptions in its service.
The easiest way to do this is by visiting the Instagram Help page. Here you’ll find various options available in the panel on the left of the page.
The one you want to select is Known Issues. This displays, as the name suggests, any problems that Instagram may be encountering.
It’s not quite an ‘is it down’ style page, but you can look through the issues listed to see if any match your current predicament.
Another area to explore is the I’m Getting an Error Message section, if your device is displaying a code of some kind.
Try an independent status checking site
The last recourse is to try one of the many independent sites that monitor website performance. These are free, very easy to use, and can give you a clear answer on whether the problem lies on the Instagram servers or with your device.
The latter of these features a detailed history of how the site has performed in recent days, plus comments from users who are having problems with the site.
It even has quick links to ways you can complain about an issue on Facebook, Twitter, and the Instagram website.
So there you go, a few ways to check whether Instagram is down or not. Hopefully the problems you’re dealing with will soon be vanquished, and you can return to capturing those cool and interesting images that make Instagram so much fun.
If you’ve yet to try out the Stories feature then why not take a look at our guide on How to use Instagram Stories, as the results can add a bit of life to any social media feed.