Setup new laptop and forgot Microsoft account pass

  Julia Caro 16:14 11 Oct 2018
Locked

Hey everyone,

So I was setting up my new laptop (windows 10). I have a Skype account and thought I knew the password when selecting that to be my MSN account to log into my computer with. Unformuately I seem to have changed the password and can't access the account now. I have selected the 'forgot password ' option but I am not receiving the identification code. I now want to go back in the setup menu and just create a new account. But I don't know how to do that.

Thanks so much for any help.

Cheers

  Taff™ 09:51 13 Oct 2018

You don't need a MS Account to set up a computer - use a local account instead. When you start the process look below at the small links below the options. Select those options until you see local account appear.

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