Audio delay on new Dell XPS 13

  Luis_123 20:45 12 Jul 2018

Hello All,

Just received my new Dell XPS 13 for my birthday and its great however I have ran into one small problem.

When playing audio, I receive a couple of seconds pause before the audio is played, whether that is Spotify or Youtube, etc. Along with the small delay is also a popping noise. Very quiet but noticeable to the point of being annoying.

The delay and audio do not happen every time I play any music, usually at times where I have been IDLE from my laptop for some time or I am starting it up from a shutdown.

Any help would be appreciated.

As you can see from the image, I installed this program to help me identify the problem but I don't know where I go from here.


  rdave13 09:53 13 Jul 2018

As it's new I would contact Dell support for your issue. It's under warranty.

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

OnePlus 6T McLaren edition costs more and charges faster

Artist Yippie Hey on 3D printing a futuristic magazine cover

New Apple Products 2019: Predicting the new Apple products coming soon

Comparatif : PS4 vs Nintendo Switch