Audio delay on new Dell XPS 13

  Luis_123 20:45 12 Jul 2018

Hello All,

Just received my new Dell XPS 13 for my birthday and its great however I have ran into one small problem.

When playing audio, I receive a couple of seconds pause before the audio is played, whether that is Spotify or Youtube, etc. Along with the small delay is also a popping noise. Very quiet but noticeable to the point of being annoying.

The delay and audio do not happen every time I play any music, usually at times where I have been IDLE from my laptop for some time or I am starting it up from a shutdown.

Any help would be appreciated.

As you can see from the image, I installed this program to help me identify the problem but I don't know where I go from here.

Cheers.

  rdave13 09:53 13 Jul 2018

As it's new I would contact Dell support for your issue. It's under warranty.

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