Blacklisted computer following scam call

  Jogriffiths 19:37 08 Jul 2018

My 85 yr old dad been scammed by telephone call.Luckily didn’t give them money but his laptop now has message. BLACKLISTED COMPUTER asking for a password. Any ideas

  wee eddie 20:57 08 Jul 2018

Does he have any form of Backup?

What Operating System does it use?

  lotvic 00:04 09 Jul 2018

That sounds like it could be Teamviewer or similar asking for password. Is it possible to take a pic of the screen and upload it to a host image site and then post it on here for us to see.

  wee eddie 01:03 09 Jul 2018

Sounds more like Ransom ware to me

  Fruit Bat /\0/\ 19:01 09 Jul 2018

A lot depends on exactly where the message comes on screen

is it as soon as you boot before getting into windows or is it a web page opening on start?

Ctrl Alt DEL - task manage - stop the browser - Start up tab - disable the browser from running at start - run you antivirus antimalware and download something like the free ADWCleaer to remove the browser hijack.

What is Markdown?

Markdown lets you add more formatting to your post. Simply type in your post and it will display as written.

If you wish to add bold or italic characters, add a hyperlink to another website, a heading or a horizontal line, simply use the relevent icons above the text input field.

A preview of your post will appear in the grey box below. If you make a change and you're not happy, simply press the back arrow icon to undo.

Post a Reply


Elsewhere on IDG sites

OnePlus 6T McLaren edition costs more and charges faster

Artist Yippie Hey on 3D printing a futuristic magazine cover

New Apple Products 2019: Predicting the new Apple products coming soon

Comparatif : PS4 vs Nintendo Switch